“
The first week of launch at our busiest store we were doing upwards of 400 (shopping) sessions in 1 hour at the peak of that one store. And that's sessions. That’s not even people. There's groups in that as well.”
Derek Holl
Development Manager
UC San Diego
CUSTOMER SNAPSHOT
UC San Diego eliminates long checkout lines and boosts sales at three convenience stores retrofitted with Just Walk Out technology
Challenge
Long lines in the campus food and convenience stores were causing students to abandon purchases or forcing a tradeoff between class, coffee and food.
Solution
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Retrofitted three residential hall convenience stores into Just Walk Out technology stores.
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Installed payment pedestals enabling Transact Mobile Ordering integration, giving shoppers flexible payment options—Dining Dollars, Triton Cash or a credit card.
Results
15-20 min
Increase in customer throughput
14%
Increase in daily transactions
25%
Higher fresh prepared unit sales
12%
Increase in transactions at adjacent coffee bar